Talk to every visitor.Miss no one.
ZebChat is live chat for your website: see who is browsing right now, answer from the web, Android or iOS, and let an AI assistant handle the routine questions.
Free plan forever · No card required · ZebChat 2.0 is in private beta
Built for teams of every size
- Online stores
- SaaS products
- Agencies
- Education
- Travel & hospitality
- Local services
Features
Everything you need to answer every visitor
One product for the chat on your site, the inbox your team works in and the insight that ties them together.
Live chat widget
A fast, branded widget with a live sneak peek of what visitors type, read receipts and file sharing, on desktop and mobile.
Offline forms and business hours
Pre-chat and offline forms, and weekly hours with holidays. The widget switches between online and offline live.
Team inbox and routing
Chats go to the right team and the least busy agent, with skills, limits, a fair queue and transfers.
Ratings and transcripts
A post-chat rating from 1 to 5 with a comment, and visitors can email themselves the transcript.
AI assistant
An AI agent that knows your business, with your own key
Connect your Anthropic (Claude) or OpenAI account and the assistant answers routine questions instantly, then hands the chat to your team, with a summary, when a person is needed.
- Bring your own key: your provider bills you, ZebChat adds no AI fees
- Knowledge from web pages, sitemaps, PDF and DOCX files, FAQs and articles
- Handoff on request, on keywords, after a reply limit or at your spend cap
- Actions that call your own systems, such as an order lookup
Mobile apps
Answer from anywhere, on Android and iOS
The agent app puts the inbox, visitor details and notifications in your pocket. Prefer a big screen? The web dashboard has the same inbox, with browser notifications.
- Push notifications for new chats, messages, assignments and missed chats
- Take over from the AI assistant in one tap
Get started
Live on your site in three steps
- 1
Create your account
Sign up free. Your organization is created with you as its owner.
- 2
Add your website
Enter your domain and choose your colours. ZebChat gives you a ready-made snippet.
- 3
Paste one line
Add the snippet before </body>. The chat bubble appears and you are live.
<script
src="https://cdn.zebchat.com/widget/v1/widget.js"
data-site="SITE_KEY"
async
></script>Works on any site where you can add a script tag, including single-page apps built with React or Next.js: page changes are tracked automatically. Read the quick start
For developers
A chat platform you can program
Open the widget from your own buttons, identify logged-in customers with a signed hash and record custom events.
- JavaScript API
- REST API & API keys
- Signed webhooks
- Realtime events
// Open the chat from your own "Contact us" button
ZebChat.startChat('I have a question about my order');
// Tell agents who they are talking to (signed on your server)
ZebChat.setUser({
id: '42',
name: 'Maya Lopez',
hash: HASH_FROM_YOUR_SERVER,
});
// Add context for your team
ZebChat.setTag(['trial', 'pricing']);
ZebChat.track('checkout_started', { plan: 'pro' });Security
Your conversations stay yours
Security is built into every layer of ZebChat, from the database to the widget on your pages.
Database-level isolation
PostgreSQL row-level security separates every organization’s data.
Modern account security
Argon2id passwords, short-lived tokens and instant session revocation.
Sandboxed widget
The widget runs in an isolated iframe and only on the domains you allow.
GDPR tools
Cookie-consent mode, visitor export and erasure, and retention settings.
Compare
AI live chat without the AI bill
Many chat tools resell AI and charge for every AI conversation or resolution, so a busy month costs more. ZebChat's assistant runs on your own Claude or OpenAI key.
Swipe to compare
| Topic | ZebChat | tawk.to | Tidio | Intercom |
|---|---|---|---|---|
| What the AI assistant costs | Only your own Claude or OpenAI usage. No ZebChat AI fees. | A paid AI add-on | Billed per AI conversation | Billed per AI resolution |
| Which AI answers | Claude or OpenAI, your choice | The vendor’s own AI | The vendor’s own AI | The vendor’s own AI |
| How the team is billed | One flat monthly price per plan | Free, with paid add-ons | By number of conversations | Per agent seat |
- Android and iOS agent apps
- Live visitor list and journeys
- JavaScript API, REST API and webhooks
- Plugins for WordPress, Joomla, Drupal, Magento, OpenCart, PrestaShop and WHMCS
Based on each company’s public pricing pages, October 2026; check their sites for current details. tawk.to, Tidio and Intercom are trademarks of their owners. ZebChat is not affiliated with them.
Pricing
Start free, grow when you are ready
Every plan includes the widget, the web dashboard, the mobile apps and visitor tracking.
Free
$0
Try live chat on one website.
Starter
$15/mo
For small teams answering every visitor.
Business
Most popular$49/mo
Routing, analytics and automation for growing support teams.
Pro
$129/mo
Unlimited agents, AI, API and white label.
Enterprise
Custom
Every feature, with seats and limits set for your contract.
Start talking to your visitors today
Your next customer may be on your site right now. Be there to answer.